Research & development

Merret development

We invest in R&D to ensure Merret continues to meet the needs of UK, European and overseas retailers – particularly as the software extends its reach into North America and delivers benefits for US retailers.  Merret has a published roadmap and functionality improvements are based on direct input from clients, process workshops, Merret User Group Forums and training sessions.  We typically provide upgrades every 12 months to ensure Merret keeps pace with the requirements of modern retail and are committed to maintaining and growing Merret as a true flexible package solution.

Two major milestones were the addition of advanced business intelligence and performance management capabilities, plus Merret being rolled out on the highly flexible and cost-effective Microsoft .NET platform which extended its reach to other retailers in addition to those using Merret on IBM System i.  

These developments built on the earlier launch and integration within the solution of the MerretNet data and communications portal, home shopping functionality and B2B interfacing.

Merret is designed by people who have worked in retail for years and who realize that implementing a new system is a major business project.   Retail Assist provides an individual and personal service to clients to ensure a successful implementation that generates measurable business improvements.

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