Clients

Clients

• Overview
• What they say

Clients

UK, European and retailers in places including Australia, Malaysia and Singapore trust Merret to deliver what they need.

Merret works in leading retail businesses and for major brands that include La Senza, Harvey Nichols, Paperchase, Burberry and adams kids.

Case Studies

	Mint Velvet Womenswear retailer, Mint Velvet, sourced a managed solution including Merret merchandising and warehousing, Triquestra’s Infinity PoS, plus a complete IT support service from Retail Assist.  This included implementation of the PoS and Merret as an end-to-end solution, including integration with BT Fresca to support Mint Velvet’s e-commerce site, plus first and second level Help Desk services.
	La Senza End-to-end Merret solution extends from range planning through franchise management and buying to warehousing, logistics and finance.  It includes Merret MMS, Merret WMS, Merret In Store (Inventory Control), Merret BI & CPM powered by BOARD, and Finance. The system directly interfaces with Retail-J POS, La Senza’s in-house home shopping system, Shore-to-Shore ticketing agents and Debenhams’ POS for in-store concessions.
	Harvey Nichols Fully integrated Merret supply chain solution, including integrated BI & CPM, multi-currency, auto-suggested POs, WMS and RF picking, real-time sales data for retail and hospitality, HHT for store stock movements, buyers work book, APIs and home shopping support.  Merret has improved business efficiency while reducing IT costs, given greater business visibility and accuracy in stock control, made significant time savings, and has the flexibility to grow with changing business needs.  Merret BI & CPM powered by BOARD replaced three previous systems - Business Objects, Hyperion and Arthur.
	Paperchase Merret provides complete head-office and warehouse control within all areas of MMS and WMS functionality and interfaces to financial applications plus the Merret Suppliers and Merret Links modules.  It also interfaces to iForce for efficiency of online home shopping sales and into the freight forwarding partner for tracking of deliveries.  Paperchase’s Global CFO states: “Once Merret was up and running, we saw a material increase in sales on a like-for-like basis. We attributed a 6.4 percent sales uplift to Merret during the financial year 2006-7. Merret provides us with a single solution for product management, purchase order management, allocations and replenishment, warehouse management and MIS reporting.”
	Tec7 Tec7 specialises in consumer electronics and IT products.  From Tec7’s head office, through its warehouse and distribution centre to in-store House of Fraser concessions, Merret is responsible for all merchandising, stock control and inwards/outwards warehousing functionality, together with CRM and customer management activities including in-store capture of customer data, product serial number, deposits information and invoice printing.
	Burberry Merret was chosen by Burberry and rolled out globally because it had all the standard functionality of a best of breed supply chain solution as well as additional key functions that allowed Burberry to fashion merchandise in central locations within a multi-currency/differential tax/multi-language environment.
	Adams Kids The Merret replenishment system is used at Adams across a range of product classes, where specific controls are required to manage the merchandise within particular space and stock cover parameters.  The reporting from the system allows the merchandisers to review exceptional performance by store and product type.

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